THE WORLD AT YOUR FEET

FAQ

  • 1. GENERAL QUESTIONS
  • 2. SHIPPING CHARGES
  • 3. TERMS AND CONDITIONS
  • 4. PACKAGING OPTIONS
  • 5. TAX AND DUTIES
  • 6. WILL I HAVE TO SIGN FOR MY PACKAGE?
  • 7. WHAT IF I AM NOT HOME?
  • 8. HOW TO CHANGE ADDRESS OR CANCEL MY ORDER?
  • 9. MY ITEMS HAVE YET TO ARRIVE. WHAT SHOULD I DO?
  • 10. ARE ITEMS AVAILABLE FOR SIZE EXCHANGE, COLOUR EXCHANGE OR BOTH?
  • 11. UNDECIDED ABOUT YOUR SHOES?
  • 12. EXCHANGES AND RETURNS
  • 13. EXCHANGES - SINGAPORE CUSTOMERS
  • 14. EXCHANGES - INTERNATIONAL CUSTOMERS
  • 15. RETURNS
  • 16. FAULTY GOODS
  • 17. DO I HAVE TO PAY FOR SHIPPING ON MY RETURNS?
  • 18. REFUND TIME
  • 19. ANY OTHER QUESTIONS
  • ---

    1. GENERAL QUESTIONS

    Your bag is empty
    Start shopping